Privacy Policy

This Privacy Policy is an integral part of the Terms of Use and any other applicable policies, notices, or disclaimers published on the Revela Gifts website, and should be read together with them.

Revela Gifts (hereinafter referred to as "Revela Gifts", "we", "us", or "our") is committed to protecting the personal information, including any sensitive personal data, that we collect when you access or use our website at www.revelagifts.com.

This Privacy Policy sets out how Revela Gifts collects, uses, maintains, and discloses personal information obtained through the Website and serves as the official statement of our privacy practices in relation to information collected via the Website.

SECTION 1 – INFORMATION WE COLLECT

When you place an order with Revela Gifts, we collect the personal information required to process your purchase. This may include your name, billing and shipping address, email address, and phone number.

While you browse our website, certain technical details, including your device's IP address, are collected automatically. This information helps us identify browser types, operating systems, and general website usage patterns.

Email Communications (Optional): If you choose to subscribe, we may occasionally send emails about store updates, product launches, and other relevant announcements. You may unsubscribe whenever you choose.

WhatsApp Communications (Optional): We may contact you on WhatsApp regarding store updates, new product launches, promotional offers, order updates, and other relevant communications. You may opt out of promotional WhatsApp messages at any time.

SMS Communications: We may send SMS messages related to your orders or account, including one-time passwords (OTPs) and other essential transaction-related notifications.

SECTION 2 – YOUR CONSENT

How does Revela Gifts obtain your consent?
When you provide personal information to complete a purchase, confirm payment, place an order, arrange delivery, or process a return, we treat that as your consent to collect and use the information solely for those purposes.

If we wish to use your information for any other purpose, including marketing communications, we will either ask for your express consent or provide you with the opportunity to decline.

How can you withdraw your consent?
If you have previously provided your consent and later decide to withdraw it, you may do so at any time. This includes withdrawing consent for the continued collection, use, or disclosure of your personal information. To make such a request, please contact us at [sales@revelagifts.com].

SECTION 3 – SHARING OF INFORMATION

We may share your personal information under certain circumstances, specifically, if required to do so by law, or if you are found to violate our Terms of Service.

SECTION 4 – PAYMENT SERVICES

All payments made through our website are securely processed by Razorpay. Neither Razorpay nor we retain your card information on our servers. Your payment details remain encrypted throughout the transaction in accordance with the Payment Card Industry Data Security Standard (PCI-DSS).

Transaction information is retained only for the time required to complete your purchase. After the transaction has been completed, this information is not stored.

Our payment gateway complies with PCI-DSS requirements, a security standard established by major card providers, including Visa, Mastercard, American Express, and Discover. These requirements are intended to ensure that payment information is securely managed by both our store and our service providers.

For more information, please refer to Razorpay's terms and conditions at: https://razorpay.com

SECTION 5 – THIRD-PARTY SERVICES

The third-party service providers engaged by us collect, use, and disclose your information only to the extent necessary to perform the services they provide on our behalf.

However, some providers, particularly payment gateways and payment processors, maintain their own privacy policies regarding the information required to complete purchase-related transactions. We recommend reviewing those privacy policies to understand how your personal information is collected, used, and disclosed by them.

Some of these providers may be located in, or operate facilities within, jurisdictions that differ from your own or ours. If you choose to complete a transaction involving one of these providers, your information may become subject to the laws of the jurisdiction where that provider or its facilities are located.

If you leave our website, either by following a link or being redirected to another website or application, this Privacy Policy and our Terms of Service will no longer apply.

External Links

Our website may include links to third-party websites. We are not responsible for the content or privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

SECTION 6 – PROTECTION OF INFORMATION

We implement reasonable, industry-accepted measures to help protect your personal information from loss, misuse, unauthorized access, disclosure, modification, or destruction.

SECTION 7 – COOKIE USAGE

Our website uses cookies only to maintain your browsing session. These cookies are not used to identify you personally across other websites.

SECTION 8 – AGE REQUIREMENT FOR CONSENT

By accessing this website, you confirm that you have reached the age of majority in your state or province of residence. If you are of the age of majority, you also confirm that you have provided consent for any minor dependents under your care to use this website.

SECTION 9 – UPDATES TO THIS PRIVACY POLICY

We may revise or update this Privacy Policy at any time. We encourage you to review it periodically. Any revisions or clarifications become effective immediately upon being published on our website.

If we make significant changes to this Privacy Policy, we will post a notice here so that you remain informed about the information we collect, how it is used, and the circumstances under which it may be disclosed.

If our business is acquired by or merged with another company, your personal information may be transferred to the new owner so that we can continue providing our services.

SECTION 10 – PRIVACY QUESTIONS AND CONTACT DETAILS

If you wish to access, update, correct, or request the deletion of any personal information we hold about you, submit a complaint, or have any questions regarding this Privacy Policy, please contact us at sales@revelagifts.com.

Reach us at:
Revela Gifts, 
Neelankarai, 
Chennai,
Tamil Nadu. 600115